Lorah Hickman

Senior Pharmacy Technician - Training and Development
SHPA, VIctoria

Lorah Hickman is a UK trained Pharmacy Technician, she completed her initial training in the UK from 2005 to 2007.

During her career in the UK she worked as an Accuracy Checking Pharmacy Technician, Medicines Management Technician and in 2010 she specialised in training and development, completing further qualifications in assessment and internal verification to allow her to work as a NVQ assessor and verifier.

In this role she mentored and assessed pre-registration Pharmacy Technicians, verified the assessment decisions of allocated assessors, mentored and assessed trainee assessors, ensured training and development needs of the Pharmacy Technicians within the department were met.

In 2013 she moved to Australia to work at the Alfred Hospital as the Senior Technician for Training and Development.

Her responsibilities include ensuring in house credentials for Technicians are fit for purpose, mentoring technicians through their certificate III/ IV and also implementation of the accuracy checking pharmacy technician credential in the inpatient dispensary.

Lorah is currently the National Pharmacy Technician Network chair and the Technician representative for the VIC branch of the SHPA.

What does the conference theme “Do More” mean to you?
Taking on more responsibility and pushing for extended role of practice for pharmacy technicians to allow pharmacists to do more to improve patient facing care. Always improving and trying to get more collaborative working.

Why are you excited about participating in MM2017?
It is always exciting to share information and ideas within the community and with like minded people and to also learn from them.

Where do you see pharmacy in 10 years?
Hopefully with more consistency regarding technician/assistant workforce qualifications, definitions of roles and a clear career path. This should hopefully be a fairly easy win with the work currently being done! It also needs to compliment the pharmacist career path and the vision/future of where the pharmacist role is going. We need to ensure we have the right skills in the right places and utilise those skills appropriately. Ensuring that patient care is always first.