Jenny Crane

Director of pharmacy
Royal North Shore Hospital

Jenny Crane has been director of pharmacy at Royal North Shore Hospital (RNSH) since 2007, after being deputy director from 1998, and a senior pharmacist from 1990. She has wide-ranging clinical pharmacy experience, both in Australia and the UK, with particular interest in cancer services, palliative care, pain management and geriatric medicine.

Since moving into management roles, her support for innovative models of care, quality use of medicines and research, as well as her leadership skills and commitment to advancing hospital pharmacy practice, has resulted in many medication safety and quality improvements at RNSH. In 2015 she co-led the successful development of the Northern Therapeutics Unit, a collaboration between clinical and academic pharmacy and pharmacology at RNSH.

What does the conference theme “Do More” mean to you?
We need to continually push the boundaries and be open to change so that we provide the best patient care we possibly can.

Why are you excited about participating in MM2017?
It’s an exciting and challenging time for hospital pharmacy, with electronic medicines management, increasing automation, tight budgets, and more and more demand for our clinical services as the population ages. There’s always so much we can learn from each other. It’s also wonderful to have the conference in Sydney again.

Where do you see pharmacy in 10 years?
I think most of the supply functions will be automated, with pharmacy technicians having more responsible roles than they do currently, e.g. managing service areas such as the dispensary, providing support for clinical activities. Pharmacists will be based in clinical areas, including in ambulatory care. Hours of operation will be longer – certainly 7 days, maybe 24 hours.