Bijal Shah

Pharmacy technician
Black town hospital NSW

Bijal shah is a pharmacy technician from Black town hospital NSW. She is an experienced pharmacy technician with an overseas qualification of Bachelor of Pharmacy in 2000 from Jalgaon University Maharashtra India. Apart from being pharmacy technician she also serves the community on the weekends thorough BAPS Sanstha.

What does the conference theme “Do More” mean to you?
The theme “Do More” means to me is to never be satisfied with the existing state of affair or the current work model, but to strive to improve your skills, to seek opportunity to extend knowledge and experience. “Do More” also means to share knowledge, skills and ideas with fellow workers whenever the opportunity arises for peer learning and support, with the aim to improve team competence in serving the community for a better, safer patient experience in health care.

Why are you excited about participating in MM2017?
In in 9 year career as a pharmacy technician, this will be the first time that I am not just going to be a part of the 43rd SHPA conference but also presenting myself as a Speaker. It is very challenging as well as a rewarding moment for me.

Where do you see pharmacy in 10 years?
Hospital Pharmacy is continuingly undergoing re-evaluation of its service model in terms of developing more of a focus on clinical role, in collaborating with other health professionals for optimising medication therapy through pharmaceutical advices. Pharmacy service hours are likely to be extended for better patient care.

Today is in an era of technology, so I think in the next ten years a lot of Pharmacy functions will be automated, such as eRx (electronic medication dispensing), Med-dispense (electronic medication distribution) which are already in our local practice model. Pharmacy technicians’ roles will be expanded to a large extent in which they will take on more responsibility on ward level, for example, in assisting pharmacists to obtain pre-admission medication history, front-line inventory management, minimising avoidable as well unavoidable medication wastage in acute-care and maximizing the benefit of limited health care resources.